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2ConnectMe

Live Chat, Video Consulting and Automatic Billing tranforms customer support and professional consulting into online service revenues

  • Solo Tour
  • Enterprise Tour
    • Empower to earn incomes on internet
    • Live Chat & Online Payment solution for all businesses
    • Guarantee capture sales leads from your website
    • Live Chat with Screen Share, Voice & Video
    • Generate new business with anonymous chats
    • Promised the most efficient contact center operation
  • Get Started
    • Solo user
    • Enterprise
    • Remote control customer desktop keyboard mouse
    • Integrations (Enterprise)
    • Business Revenue – InApp Payment
    • White Label branding (Enterprise)
    • What’s New?
    • Download
  • Support & FAQ
    • Support & FAQ
    • Helpers Video
    • Mobile Screenshots
    • Data Privacy
    • Terms of Use (iOS App)
    • Contact us
  • Documentation
  • Pricing
  • Customer Stories
  • Demonstration
    • Self-Run Demo
    • Remote Control
    • Request Demo
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Home Documentation

How Can We Help?

Some functions and settings are only available for the account type “Company” which are labelled with “Enterprise” in the table of content below.

New Solo User Setup

  • Quick Start for Solo user
  • Usage Cheat Sheet - Service Staff
  • Usage Cheat Sheet - Customer

New Enterprise Setup

  • Basic setup in 5 minutes
  • Initial Settings Wizard
  • Usage Cheat Sheet - Service Staff
  • Usage Cheat Sheet - Customer

Control Customer Desktop

  • ConnectMe Customer app
  • Setup Access Number in Public chat room
  • Setup Access Number in Private chat room
  • ConnectMe Customer (Full Admin Privileges) for Windows
  • ConnectMe Customer on GNOME desktop
  • Remote control of customer desktop

Advanced Functions

  • Notifications on Browsers
  • Email Alert - Customer & Agent
  • Private Chat Room
  • Invite Friend For Chat
  • Agent Video Recording
  • WhatsApp Chats Distribution - How to (Enterprise)

Advanced Settings

  • Chat Room Customizations (Enterprise)
  • Agent Private Profile
  • Agent Staff Admin (Enterprise)
  • Company Public Profile (Enterprise)
  • New Chat Room & Agent Assignment (Enterprise)
  • White Label branding (Enterprise)

Integrations (Enterprise)

  • Integrations - How to
  • Pop Up Contact Form
  • Click To Call/Chat button
  • Direct Contact Form / Voice Video Chat
  • Google Sites
  • Auto Whisper Triggers
  • Email Marketing Campaign

Collect Payments (Enterprise)

  • Business Revenue - InApp Payment
  • Activation & Setup

Learn More

  • Start Tour
  • Guarantee capture sales leads from your website
  • Live Chat with Screen Share, Voice & Video
  • Generate new business with anonymous chats
  • Promised the most efficient contact center operation
  • Business Revenue – InApp Payment
  • White Label branding (Enterprise)

Start & Setup

  • Login
  • Sign Up Free
  • Live Chat Support

Pricing Scheme

  • Pricing

Where should I start?

  • Quick Start for Solo user
  • Quick Start for Enterprise
  • Sign Up Free
  • Helpers Video
  • Usage Cheat Sheet – Service Staff
  • Usage Cheat Sheet – Customer
  • Initial Settings Wizard for Enterprise
  • Integrations – How to (Enterprise)
  • Business Revenue – InApp Payment (Enterprise)
  • White Label branding (Enterprise)
  • Documentation
  • Download

Question?

  • Support & FAQ
  • Documentation
  • Demonstration
  • Mobile Screenshots
  • Data Privacy
  • Terms of Use (iOS App)
  • Contact us

Live Support & Report Issues

  • Live Chat support
  • Have a talk to discuss now
  • Email us
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