Find a plan that’s right for you.
Whether you are just starting or ready to grow business to next level. We have got pricing plans that fit any budget.
- If you are a freelancer and use 2ConnectMe service to charge customer for online consulting, teaching or any online service provision, Forever Free plan is more than enough function to support your own online consulting, education business through anonymous channel.
- The Forever Free plan below only restricts the annual total number of connection to the anonymous customers and each anonymous chat is limited to last 40 minutes.
- The WhatsApp like chats between 2 registered users with prior known other party email address is completely free. (This is through Friends / Business menu)
- Forever Free plan is with more than enough functions for any startup. It includes
- unlimited Text, Screen Share, Voice, Video, SEE Customer Screen, Auto Text Triggers.
- For account administrator, the 1st user opening the account, can handle unlimited number of chats/calls/emails from the default “GENERAL” chat room.
- For agents, 500 customer connected chats/calls/emails are included and such entitlements will be renewed every year. Each chat is limited to 40 minutes.
- For White Label function, the white label domain works. The emails sent to customer would still be with domain 2connectme.com as the sender “FROM” email address.
- For Remote Control Customer Desktop function, each chat is limited to 15 minutes.
- Growing Business plan – 500 connected chats annually let you upgrade your FREE plan to
- have unlimited number of Chat Rooms for handling 500 connected chats per year.
- These 500 chats/calls/emails will be shared by all agents. The 40 minutes chat duration limited in Forever Free plan is lifted.
- For White Label function, full functions are working including the white label domain and the emails sent to cusotmer with your business domain email address as the sender “FROM” email address.
- For Remote Control Customer Desktop function, each chat is limited to 40 minutes.
- Large Enterprise plan – agent based monthly subscription
- let your subscribed agents to handle unlimited number of chats from unlimited number of Chat Rooms and more.
- The 40 minutes chat duration limited in Forever Free plan is lifted.
- The limits of chat duration for remote control customer destkop is lifted.
- This monthly subscription is on per user account (agent ID) basis.
Plans
Text, Voice, Video duration
Screen Share
Agents
Chats / Emails handled by ALL agents
Chats handled by Admin
Chat Room
Remote Control Customer Desktop per chat
White Label functions
InApp Collect Payment
Peep Customer Screen
Contact Form Customization
Enquiries forwarded to agent email
Transferred File Size
Auto-Text Whispers
Website
Conference Chats
Greeting Customization
Forever FREE
$ 0
per year
40 minutes per chat
Unlimited
500
Unlimited
1 - GENERAL
15 minutes per chat
Custom Domain
3 MB
Unlimited
GROWING BUSINESS
US$ 49
per year
Unlimited
Unlimited
500
Unlimited
Unlimited
40 minutes per chat
Custom Domain & Email
6 MB
Unlimited
ENTERPRISE
US$ 49
per agent month
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Custom Domain & Email
6 MB
Unlimited
Notes:
- Voice Call, Video Call are supported in Google Chrome, Microsoft Edge, Mozilla Firefox and Safari browsers.
- Screen Sharing is only supported in Google Chrome browser or Mozilla Firefox.
- SEE Customer Screen is supported Only by the latest version of browsers, Google Chrome, Mozilla Firefox, Microsoft Edge and Safari. According to our experience, we can SEE customer screen about 70-80% of customer as of today in July 2018.
- Text Chat are supported in all browsers.
- It is not allowed to use 2ConnnectMe service for illegal activities or involving any pornographic materials.
- 2ConnectMe will not store any customer payment information locally. We send the payment information to service provider, e.g. Apple Pay, Google Pay, Android Pay, PayPal and AliPay directly. 2ConnectMe NEVER expose your payment credit card information to hackers.
- It is not allowed to resell the service without consent from 2ConnectMe Ltd.
- Should you have any question in pricing feel free contact our live agent for support.