2ConnectMe transforms your customer support and professional consulting into a digital high-revenue generator
2ConnectMe is the all-in-one, No-Code platform designed for businesses that provide expert services via video, voice, and chat.
- new customer contact channel for instant anonymous chat,
- video, voice, chat, screen sharing, co-browse,
- recording video voice chat conversaton,
- remote control customer keyboard mouse,
- customer payment charging scheme based on chat duration,
- designed for large scale contact center with agent group skills based chat distribution,
- white label branding builds your own chat app with your business name on your finger tips.
- NO CODE / LOW CODE platform to build chat app solution for all businesses.
Remote control of customer keyboard mouse during live chat
With “ConnectMe Remote Support Customer” app from Microsoft Store, Apple App store, or download deb binary for GNOME Linux desktop installed on your customer desktop, you, with “ConnectMe Remote Supoort Agent”, can even control remote customer keyboard mouse while you are having video, voice and screen sharing chats at live session.
Instant Anonymous Leads
No Registration for Customer or app installation
Customer clients can reach you instantly via a secure, anonymous contact form URL while keeping your private contact details. Only a normal browser is needed.
Meanwhile, in case of service staff requires to control remote customer desktop PC, customer then needs install “ConnectMe Customer” app on the local PC.
Anonymous identity
Both customer client and service staff identity are anonymous during the chat.
The most effective omnichannel support – chats with voice, video & screen share
2ConnectMe lets agent service staff and customer client having seamlessly switch between Text, Voice, Video, Screen Sharing and remote control desktop in a single session. Remote support jobs have never been such efficient before.
Agent Video Recording on desktop Windows, Mac and Linux Ubuntu
With prior consent from customer client, agent can start and stop the video recording at any time according to his operation needs. Video files are stored locally on the app.
New Business from hidden identity anonymous chat
2ConnectMe provides advanced chat processing flows for the anonymous. Public anonymous users can reach you instantly through a Contact Form with URL. Your identity is hidden and the anonymos never knows who will answer his chat.
MONETIZE YOUR EXPERTISE AUTOMATICALLY
Stop chasing unpaid invoices. 2ConnectMe is the only tool designed to ensure you get paid for every minute of your time:
- Duration-Based Billing: Automatically calculate and charge fees based on the actual length of the chat.
- Payment Protection: Credit card pre-validation ensures funds are available before the session begins.
- Auto-Recovery: If a client disconnects unexpectedly, our system automatically processes the charge after a timeout period so your time is never wasted.
Solved common issue in failure to charge customers at the end of online service
You have spent a lot of time in performing your service online. The customer may suddenly go offline and quit from your website or your app. All your efforts having been spent earns NOTHING.
2ConnectMe has spent a lot of efforts in the development to ensure you would get paid from customers for what you have performed.
- Credit card pre-validation prior to connecting customer to your chat room.
- Automatic charging credit card when customer does not get online again after timeout period.
White label builds your own brand and establish customer trust on your business
2ConnectMe whitle label replaces almost all โ2ConnectMeโ brand in the app user interface by your own brand and works under your custom domain. It builds your own brand and help the anonymous establish trust on your business.
Live Chat app solution for all business
2ConnectMe provides a NO CODE / LOW CODE platform to any business to build chat app solution. We build out of box solution / effortless integration to different website platform such as WordPress / Shopify/ Google Sites or any other normal HTML pages.
