2ConnectMe – Live Chat for Online & Offline Anonymous Customers
2ConnectMe is your Live Chat platform with anonymous friends or customers. A Chat Room with Text Chat, Voice Call, Video Call and Screen Share is provided for FREE. The only Live Chat platform in the market that could bring both your online (through internet address) and offline (through QR Code) customers to your Chat Room with such advance functions!
WHY 2ConnectMe BusinessChat?
CLEAR COMMUNICATION BARRIERS with Anonymous Friends / Customers
Your anonymous friends / customers are able to initiate an instant chat through a NORMAL BROWSERS. Nothing needs installed on anonymous friends. Anonymous friends identity keep private.
Your own identify is also hidden. Only internet address or QR Code of chat room is publicly known for anonymous /customer to contact you.
All In One Communication Suite
All in one communication suite includes Contact Form, Forward to your email address when the customer is not answered, Chat Room.
TEXT CHAT, VOICE CALL, VIDEO CALL and SCREEN SHARE
Besides mobile Apps, you can also logon Business Chat on Browsers where Text Chat, Voice Call, Video Call and seeing Screen Shared from anonymous are all supported!
You may send the chat room address link to invite your friends to have such advance chatting, e.g. Text Chat, Voice Call, Video Call and Screen Share in Safari browser. It is a must-have conference meeting tools for any business!
NEW CONTACT CHANNELS for Anonymous Friends / Customers
Facebook / Youtube / Linkedln / Email empowered with your own Chat Room for Anonymous
For personal usage, the internet address of chat room can be put inside your email, descriptions in your own linkedln, facebook, youtube or anywhere. In your Facebook live, you may invite all your audiences to have a chat. Direct channel is immediately open to your anonymous friends 24 hours.
Paper Advertisement with QR Code of chat room
Each Chat Room comes with an QR Code. Your business is empowered with a new customer contact channel. Even though WITHOUT online website, you may put such QR Code on your paper advertisement or even on your name card. Your customers are able to contact your business regardless of timezone or location even they stay in overseas.
Website with Click to Call / Live Chat button
For those business owners, such chat room internet address can be put to your company website as Click to Call / Live Chat button. It connects your Website visitors to your chat room. It catches potential customers timely to improve online business sales. WordPress Plugin also available takes you 15 mins only for integration with any WordPress websites
Empower Marketing Campaign with Instant Feedback Channel
For promotion, the chat room internet address can be put to your email marketing campaign. The recipients of email just click the link (Click-To-Call) button inside email to find the right staff to answer queries.
Secure END TO END COMMUNICATION
Mature and Stable platform. 2ConnectMe is originated from the technology having been developing by Google WebRtc team since Dec 2011.
No Worries about being hacked. Secure data encryption in end to end communication is guaranteed by Industry Standard Encryption https connection.
WHAT’s MORE? – CALL CENTRE like operation
Our live chat is designed to serve a high traffic like a call centre operation with multiple hotlines chat rooms, multiple agents and locations function , automatic office hour settings and more. That means you have your own group of staff to serve the simultaneous anonymous / customers chats.
Our Free Tier account provides more than enough service for your personal usage and low traffic queries website
- Contact Form,
- Enquiries forwarded to Email when No Free Agent answers
- Enquiries Distribution to Chat Room.
- Enquiries forwarded to Administrator (email) when no agent working,
- Text Chat, Voice Call, Video Call, Screen Share support,
- A Single Chat Room with default name “GENERAL”
- A Single Agent (Administrator Account) Only,
- Mobile App at Google Play and Apple App Store.
What are you waiting for? Sign Up now!
HOW IT WORKS
1. Just spend 2 minutes to register a new account with your email address. This email address will be used as user ID to logon. Therefore, every email address can be registered once only.
2. After validation of your email address, the address link of chat room named “GENERAL” for text chat (contact form), voice chat and video chat will be sent to your registered email address.
Ready to serve you
3. Then, you have your own chat room immediately. You logon either mobile Apps or through a Browser, you become ready for the calls from customers / anonymous who click the chat room address. Then, you can just paste the chat room address link to your social media, e.g. facebook, youtube, linkedln, or your own meeting request for online meeting. Immediately Working. Yes, it is like a magic!
4. The Text Chat Contact Form can be fully customised such as color theme, optional text fields, optional call buttons for text chat, voice and video call.
5. The Chat Rooms can be configured with different colour theme and optional call buttons for text chat, voice call, video call and screen share.
Why waiting? Start registration now! Details here.
Designed as High Traffic Call Centre Operation
All-In-One messaging service for simultaneous customer enquiries
You will never miss any opportunities to chat with customer.
Whenever there are simultaneous customer enquiries, 2ConnectMe is able to distribute the customer message to your company staff according to service asked by customer. If needed, 2ConnectMe queues such customer message until your company staff is idle again.
When there are no staff during non-office hour, 2ConnectMe will forward such customer enquiries to your email address.
Streamline Customer “Click-To-Call” with Multiple Hotlines
2ConnectMe offers you to streamline the customer calls. 2ConnectMe allows you to divide the customer “Click-to-Call” into different destination (Hotlines) to put to your website. The customer call will be distributed according to the nature of “Hotlines”, e.g. Service Requested, Location of customers. All these advance features happening to highly complicated call centre are available for you to manage the company staff resource efficiently.
Support Multiple Locations and Grouping of Your Staff
Your company staff is not limited to sit in a single location or country. Instead, as long as he is with internet connection and Chrome Browser or Firefox browser or 2ConnectMe Mobile App, he could start to serve the customer enquiries immediately. In addition, 2ConnectMe allows you to group your staff by their skill set, e.g. Language, Sales, Product or Service. 2ConnectMe will distribute the customer enquiries to the staff with right skill set automatically.
Real Time Call Traffic / Agent Status
Automatic Office Hour Settings
No need worries about office hour settings. Whenever there is no staff logon to serve the customer, 2ConnectMe will divert such customer enquiry to your pre-configured email address. It is particularly useful when the company staff works in multiple geographic locations and timezones. Free you from the panic of configuring office hour at different regions.
Business Chat Room – 2ConnectMe WordPress Plugin
2ConnectMe offers fully customizable Contact Form. There must be a Contact Form to fit your business needs.
With WordPress Plugin to provide PopUp form, you will never miss any customer intention to purchase. Moreover, PopUp form also support Direct Phone Call and Direct Video Call without Contact Form. Check our WordPress Plugin here and integration here.
Fully Customised Customer Phone and Contact Form
The customer phone and contact form are fully customisable. Title for Company Name, Header Texts for your product branding at this chat room and different color theme template let you customise the User Interface to Customer to fit your own business. Without a single line of code, they are all configurable with real-time preview of changes!
Cross Platforms Supported
With all major platforms, desktop PC and Mobility, agent is free to serve customers at any time, any place at his convenience.
Customer contacts your company just with only with a single touch on “Click to Call” button on your website or Url link internet address.
Major browsers on PC desktops are supported.
- Google Chrome – ver 54 or later, (Text Chat, Voice call, Video call, Screen Sharing),
- Mozilla FireFox – ver 50 or later (Text Chat, Voice call, Video call, Screen Sharing),
- Microsoft Edge – ver 40.15063 or later (Text Chat, Voice call, Video call, receive Screen Sharing),
- Apple Safari – macOS High Sierra (Text Chat, Voice Call, Video call, receive Screen Sharing)
Major browsers on mobile platforms, iOS and Android, are supported.
- Android – Chrome (Text Chat, Voice Call, Video Call, receive Screen Sharing),
- iOS 11.2 – Safari, (Text Chat, Voice Call, Video Call, receive Screen Sharing)