Stop Paying For Guests You Already Own
OTA commissions are not “marketing spend”! That’s a tax on lost connections!
The Real Cost of Indirect Bookings
For a mid-size Hong Kong hotel with 50,000 monthly website visitors, 2% baseline conversion, and HK$1,500 Average Daily Rate (ADR):
You’re losing over HK$1,215,000 per year in commissions for guests who were already on your site.
2ConnectMe Works: Identify, Engage, Convert
1. Identify High Intent VIP
See who’s ready to book Automatic Capture high-intent visitors who are on your site—browsing specific dates, checking suites, hovering over “Book Now.”. Just real-time intent signals.
2. Engage at Perfect Moment
Connect at the right moment Your reservations team receives a “VIP Arrived” alert. Pre-defined promotion code automatically sent for additional benefits to attract guest to book directly on your website. Or just one click starts a chat, call, or video. Human conversation, not a bot.
3. Convert & Own the Data
Book direct, save commission The guest books directly through your website or over the call. You save 15%-20% commission. You own 100% of guest data, and build a relationship that lasts beyond a single stay.
2ConnectMe isn’t “just another live chat tool”
It is proactive, not reactive
Live chat waits for guests to ask for help. By then, they’re already frustrated or price-shopping. 2ConnectMe lets you reach out when they’re considering—not when they’re stuck.
It’s human, not only automated.
No chatbots pretending to be helpful. No canned responses. At the right moment, your actual reservations staff, having actual conversations. Guests appreciate such personal touch.
It pays for itself in weeks
Lift conversion by 0.5-1% on your existing traffic. For a 200-room hotel in Hong Kong, that’s HK$500k–1M+ in recovered commission annually. The math is simple. You knows the spreadsheet.
Built for hotels, by a developer who listens
💰 Keep 100% of the Revenue
No more paying 15-20% for guests who found you first. Every direct booking goes straight to your bottom line.
👥 Own Your Guest Data
OTAs own the guest relationship. Direct bookings mean you control the data, the upsells, and the return visits.
⏱️ No Extra Headcount
Designed for your existing reservations or front desk team. Turn idle time into revenue-generating conversations.
🔌 Seamless Integration
Works alongside your current PMS and website. No heavy IT lift. Implementation in days, not months.
Return Of Investment (ROI) Maths
| Metric | Value | Source/Assumption |
|---|---|---|
| Monthly website visitors | 50,000 | Average for mid-size HK hotel (80-150 rooms) |
| Current conversion rate | 2% | Industry average for hotel websites |
| Current monthly bookings | 1,000 | (50,000 × 2%) |
| Lift from 2ConnectMe | 0.75% | Conservative estimate (pilot data showed 0.5-1.2%) |
| Additional monthly bookings | +375 | (50,000 × 0.75%) |
| Average daily rate (ADR) | HK$1,500 | Mid-range HK hotel (not luxury, not budget) |
| Average commission saved | 18% | Blended rate (Agoda/Booking.com range 15-25%) |
| Monthly commission saved | HK$101,250 | (375 × HK$1,500 × 18%) |
| Annual commission saved | HK$1,215,000 | (HK$101,250 × 12) |
FAQs
Q: Does this require guests to download anything?
A: No. Engagement happens entirely through your website or a simple browser-based call. No apps, no downloads.
Q: Isn’t this just another live chat tool?
A: Live chat is reactive—it waits for guests to ask. 2ConnectMe is proactive. Your team initiates the conversation based on real-time intent signals.
Q: What about guest privacy?
A: We take this seriously. Our script detects browsing behavior only—pages viewed, time on site, date searches. We never collect names, emails, or personal data unless the guest chooses to share it in conversation.
Q: Will this annoy my guests?
A: You control the rules. Engage only high-intent visitors. Set time delays. In addition to automated pop-ups, use human touch. Personal service provided to your guest.
Q: How is this different from a CRM or marketing automation?
A: Those tools work on past data—emails sent yesterday, guests who stayed last month. 2ConnectMe works in real-time, while the guest is actively browsing.