Setup Access Number in Private chat room

“Access Number” settings in PRIVATE chat room

Go to Settings -> Private Chat Room

Activate “Number Access” of Contact Form in PRIVATE chat room

Select Chat Room
Select Agent Staff
Select Contact Form tab
Check Number Access checkbox

The Access Number is created and takes effect once “Number Access” checkbox is checked. No more “UPDATE” button is needed. This is different from PUBLIC chat room settings which “UPDATE” button is needed for new settings to be effective.

Private Chat Room – Access Number for Contact Form settings

Activate “Number Access” of Voice Chat in PRIVATE chat room

Select Chat Room
Select Agent Staff
Select Voice Chat tab
Check Number Access checkbox

Private Chat Room – Access Number for Voice Chats settings

Activate “Number Access” of Video Chat in PRIVATE chat room

Select Chat Room
Select Agent Staff
Select Video Chat tab
Check Number Access checkbox

Private Chat Room – Access Number for Video Chats settings

Activate “Number Access” of WhatsApp Chat in PRIVATE chat room

Select Chat Room
Select Agent Staff
Select WhatsApp tab
Check Number Access checkbox